Grab Reaffirms Commitment to Safety through Collaboration with PDRM
“Today, we are the only major player to invest in key resources like a 24/7 customer support centre, number masking, stringent driver background checks, and verification. We do not compromise on our users’ safety, and that’s why even as Grab has grown much larger over the years, safety is still a core part of our DNA, and we will continue to invest in it aggressively,” added Goh.
Working with the Government is key to Grab’s long term strategy for safety for the betterment of the community. This includes providing communities a safe, convenient way to enjoy transportation, food and parcel delivery and cashless payments that are available to all. This community safety focus extends to ensuring a zero tolerance environment for harassment or criminal activity of any kind in and around Grab’s ecosystem; and in using the power of the platform to help all its users and partners stay safe.
Grab’s #SaferEveryday is a regional campaign which aims to drive local safety initiatives across the eight countries where Grab operates. More information on Grab’s commitments and goals can be found here: www.grab.com/safety.
Grab is the leading super app in Southeast Asia, providing the everyday services that matter most to consumers. Commute, eat, deliver shopping – and pay with one e-wallet. Grab believes that every Southeast Asian should benefit from the digital economy, and the company provides access to safe and affordable transport, food and package delivery, mobile payments and financial services. Grab currently offers services in Singapore, Indonesia, the Philippines, Malaysia, Thailand, Vietnam, Myanmar and Cambodia. For more information, please visit www.grab.com.